very professional service that provided me with short term solution

Exceptional customer service can’t thank Samantha and Matt enough. They were able to help us quickly and efficiently. Definitely recommend or use again in future if needed.

These guys are just so easy to deal with. Nothing is a drama and they are very responsive to emails and phone calls. A few in the same industry could learn a thing or 2 from these guys!! Samantha and Catriona are an absolute pleasure to deal with.

As a refferal broker I was very impressed with the customer and broker centred expirience offered by Catriona.

Despite my application being wedged between New Year and Christmas Public Holidays, the team worked promptly to get my client access to funds within a few days. Both Tim and Catriona demonstrated care for both my client and myself as the broker. Giving us frequent updates, promptly responding to requested and emails and showed transparency in the process. Transparency, promptness and communication are they key factors to a positive lending experience and the HOMSEC team demonstrated it despite the holiday period.

Loan settled successfully .

Actual time to settle was in excess of 24 hours.

Delays caused by property appraisal (in lieu of doing a valuation) and legal documents clearance by Solicitors.

Solicitors requirements were not fully detailed in their letter of instructions resulting in delays responding to additional requirements.

Legal fee quote of $A3900 did not include out of pocket costs associated with settlement process.